Crate Deposit Refund Process for Your Pet’s Delivery
We wanted to provide you with important information about the process for refunding the deposit for the crate related to your pet’s delivery. We aim to ensure that this process is simple and efficient for you.
Crate Deposit Refund Procedure
Once your pet has been delivered, if you decide not to keep the crate, please follow these simple steps:
- Notify the Delivery Agent: When your pet is delivered, inform the delivery agent that you do not wish to keep the crate.
- Complete the Refund Form: The agent will provide a form for you to sign. In this form, you can select your preferred refund method, either cash or bank transfer.
- Receive Your Refund: Once the form is completed and signed, your deposit will be refunded instantly. If you choose cash, the refund will be handed to you on the spot. If you prefer a bank transfer, it will be processed immediately, though it may take 2-4 working days to reflect in your account, depending on your bank.
Need Help?
If you have any questions or need assistance regarding this process, please don’t hesitate to reach out. We’re here to ensure everything goes smoothly.
Thank you for choosing us for your pet’s delivery, and we look forward to making the experience as seamless as possible.